Shipping and return policies for Climbing Trees
- Shipping Info
There are no hidden costs or charges for anything you buy from us. All packages are sent out using first class mail (non-UK orders are sent via airmail) and in sturdy protective mailing envelopes.
We try to deliver your order as quickly as possible. Orders should take no longer than five working days for us to dispatch (and will usually be dispatched within 48 hours). You will be sent a confirmation email as soon as your order is on its way.
Here's a rough idea of how long your item(s) should take to reach you, depending on location;
UK - 1-3 working days
EU - 3-5 working days
R.O.W. - 7-10 working days
These estimates are set by Royal Mail. Your item may take slightly longer than this to arrive, or may land on your doorstep sooner than you expected. Either way, if you experience any problems, please get in touch with us by filling out a contact form - you'll find the link on the bottom right of our music page.
- Return Policy
If for any reason you aren't entirely satisfied with any purchase(s) made via the Climbing Trees Bandcamp page, please get in touch with us by filling out a contact form - you'll find the link on the bottom right of our music page. We are happy to replace any faulty/damaged goods, but will require you to send them back to us. There will be no extra charge for any replacement items.
You have the right to return your item(s) to Trees HQ at the address below within seven working days after delivery if you are not happy with your purchase, as long as the item purchased is in the same condition as when it was sent.
If for any reason Royal Mail return your package to us, we will get in touch with you straight away.
Staylittle Music c/o Climbing Trees
Rhondda Cynon Taff